Shipping Policy for Active Tech Solutions - Lebanon

Introduction

At Active Tech Solutions, we commit to providing a reliable and efficient shipping policy in Lebanon. Our team ensures swift processing and prompt delivery of your orders to guarantee customer satisfaction.

Standard Shipping

Our standard shipping method typically takes 2-3 business days. The delivery time depends on the product and order location. We calculate the shipping cost at checkout based on the weight and dimensions of the items.

Express Shipping

For urgent orders, we offer express shipping. This service ensures delivery within 1-2 business days. Additional charges apply for express shipping.

Order Processing Time

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. You will receive a notification once your order has been shipped.

Shipping Locations

We ship to all locations within Lebanon, including Beirut, Tripoli, Sidon, and other cities and regions. Our extensive product range, including electrical tools, LED lights, solar solutions, and more, is available for delivery throughout the country.

Delivery Timeframes

Standard Shipping: 2-3 business days
Express Shipping: 1-2 business days

Please note that delivery times are estimated and may vary due to factors beyond our control, such as weather conditions and carrier delays.

Cash on Delivery We offer a convenient cash-on-delivery (COD) option for our customers.

You can pay for your order in cash at the time of delivery. Please ensure you have the exact amount as our delivery personnel may not have change.

Order Tracking Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on our carrier’s website.

Shipping Restrictions Certain items may have shipping restrictions policy within Lebanon due to their size, weight, or nature. If any restrictions apply to your order, you will be notified during the checkout process.

Damaged or Lost Packages If your package is lost or damaged during shipping, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure you receive your order.

Contact Us If you have any questions or need assistance with your order, please contact our customer support team at [email protected] or call us at 71610675. check more on contact us