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Active Tech Solutions FAQs
Welcome to the Active Tech Solutions FAQs. Here, you will find answers to common questions about ordering, shipping, payment methods, and more.
At Active Tech Solutions, we strive to provide the best service possible. Our FAQs page is designed to help you with any questions you may have.
Explore our Active Tech Solutions FAQs to learn more about our products, shipping options, and payment methods.
Welcome to the Active Tech Solutions FAQs. Here, you will find answers to common questions about ordering, shipping, payment methods, and more.
At Active Tech Solutions, we strive to provide the best service possible. Our FAQs page is designed to help you with any questions you may have.
Explore our Active Tech Solutions FAQs to learn more about our products, shipping options, and payment methods.
A: To place an order, browse our website and add your desired items to the cart. Proceed to checkout, where you will provide your shipping information and select cash on delivery as your payment method. Once your order is confirmed, we will process it for shipment.
A: We currently accept cash on delivery for all orders within Lebanon. This ensures a convenient and secure payment method for our customers.
A: Orders are typically delivered within 2-3 days, depending on the products and order details. Once your order is processed, you will receive an estimated delivery date. For more details, please refer to our shipping policy.
A: No, we currently only ship orders within Lebanon. We aim to provide fast and reliable delivery services to all our customers within the country.
PRODUCTS FAQs
A: Our website offers a variety of products, including electrical tools, LED lights, solar solutions, and more. Use the search function or browse through the categories to find products. Each product page provides detailed descriptions, specifications, and customer reviews to help you make an informed decision.
A: Yes, most of our products come with manufacturer warranties. Please check the product description or contact us for specific warranty information related to the item you are interested in.
A: We offer a 30-day return policy for most products. If you are not satisfied with your purchase, you can return the item in its original condition for a refund or exchange. Please review our Returns Policy for more details.
A: You can contact our customer support team through the Contact Us page on our website. You can also email us at [email protected] or call us at [Phone Number].
General FAQs
A: We strive to offer environmentally friendly products, including energy-efficient LED lights and solar solutions. Look for eco-friendly labels on product pages for more information.
A: Yes, once your order is shipped, you will receive an email with tracking information. Use this information to monitor the status and estimated delivery date of your order.
Technical Support FAQs
A: Yes, we offer technical support for our products. If you need assistance with installation, operation, or troubleshooting, please contact our support team for help.
A: Some products may offer customization options or require professional installation. Please check the product description or contact us for more information on customization and installation services.
Growatt Inverters FAQs
A: Growatt inverters offer high efficiency, reliability, and advanced monitoring capabilities. They are designed to maximize energy output and are suitable for both residential and commercial solar power systems. More about Growatt Inverters
A: To select the appropriate Growatt inverter, consider factors such as the size of your solar panel array, your energy consumption needs, and the type of installation (grid-tied, off-grid, or hybrid). Our product pages provide detailed specifications to help you make an informed decision. Please prefer to this page Growatt Inverters
A: Yes, Growatt offers a range of hybrid inverters that can operate with both grid power and battery storage. This allows for greater energy flexibility and backup power during outages.
A: Growatt inverters require minimal maintenance. Regularly check for dust and debris, ensure proper ventilation, and monitor the system using the Growatt monitoring app or platform for any alerts or performance issues.
A: Yes, Growatt inverters typically come with a standard warranty period, which may vary depending on the model. Please check the product description or contact our support team for specific warranty details.
A: Growatt inverters come with built-in monitoring capabilities that can be accessed via the Growatt Shine app or online platform. This allows you to track energy production, system performance, and receive alerts for any issues.
A: If your Growatt inverter displays an error code, refer to the user manual for troubleshooting steps. You can also contact our technical support team for assistance with resolving any issues.
